Legal notice and general terms and conditions of sale

1. Introduction

This document (together with all annexed documents) establishes the conditions governing the use of this website (www.ogofurniture.com) and the purchase of products on it (hereinafter, the “Conditions”). We ask you to carefully read these Conditions and our Privacy and Cookies Policies before using this website. By using this website or placing an order through it, the User acknowledges being aware of the access and existence of these general conditions of sale, as well as the Privacy and Cookies Policies and agrees to be bound by them. For these purposes, any person who enters or uses this website will be considered a “User” regardless of whether or not they purchase a product offered on it.

Privacy Policy

Cookie Policy

Any questions about these policies may be consulted through the contact methods provided in these Conditions.

1TAPIZA, S.L.(OGO Furniture) may modify these General Purchase Conditions as well as the Conditions of Use, and Privacy and Cookies Policies.

The purchase and sale contract of the products offered on the website is formalized in English.

The User may print and archive these contract conditions for consultation prior to contracting and during the purchase process.

2. Our data

The sale of items through this website is carried out under the brand OGO Furniture by the company name 1TAPIZA, S.L, a Spanish company with CIF B96939798. Address: Carrer Argenters, 31. – Poligono Industrial el Alter – 46290 Alcèsser(València).

Registration: Registered in the Commercial Registry of Valencia Volume 6515, Book 3820, Folio 155, Section 8, Sheet V-69489- In case of litigation, the buyer submits to the jurisdiction of the Courts of Picassent, waiving his own.

Telephone: Teléfono (+34) 961 241 764 Fax:(+34) 961 242 575

Email: pedidos@ogofurniture.com/export@ogofurniture.com

Email to exercise rights regarding the protection of personal data: pedidos@ogofurniture.com

3. Purpose of the website

This website offers a catalog of OGO Furniture products for purchase by Users through online purchase. When a User purchases an OGO Furniture product, he or she will be considered a “Client” for the purposes of these conditions.

Consequently, these Conditions regulate the sale of the products included in the catalog shown on this website, without their installation being the object of these conditions, which must be carried out directly by the Client following the instructions that accompany each product.

The images contained on this website have been created digitally and attempt to illustrate as faithfully as possible the final result of the furniture, although the product that the Client receives at home could present slight variations in tone, texture of materials, etc.

4. Client Data

The information and personal data provided to us by the Client will be treated in accordance with the provisions of our Privacy and Cookies Policy. By using this website, the Client consents to the processing of said information and data and declares that all the information or data provided to us is true and corresponds to reality. If the Client does not provide all the necessary information, their order cannot be processed.

The Client is expressly informed that their shipping data will be transferred to the transport agency that carries out the delivery of the purchased products solely and exclusively for said purpose.

5. Use of the website by the Client

The Client undertakes not to place any false or fraudulent order, and in these circumstances OGO Furniture reserves the right to cancel it and take the appropriate actions, including informing the relevant authorities.

This online shopping website is aimed at adults. Minors are not authorized to use it and, consequently, they should not send their personal data to OGO Furniture. The User of this website declares that he or she is over 18 years of age and has the necessary and sufficient legal and work capacity to enter into contracts of economic content. OGO Furniture will not be responsible for non-compliance with this clause by Users and Clients.

6. Purchase process

To place an order, the Client must select the products they want from those offered on the website and add them to the basket. Each product has a detailed description, so it is understood that the Customer has read it and understood the characteristics of the product prior to confirming their purchase.

Once this step is confirmed, the order confirmation and payment procedure will begin. In this step, the billing and shipping information will be provided, as well as the information necessary to proceed with the payment. Once payment is authorized, the Customer will receive an email with confirmation of their order.

The Customer will be informed by email of the shipment of the product.

7. Shipping and delivery policy

Shipping areas

The items offered through this website are currently only available for shipping to Spanish territory, except the island territories of the Canary Islands, Ceuta and Melilla. For other countries, consult.

Shipping costs

They will be valued in each order depending on the m3, quantity and area.

Shipping time

Delivery times depend on each item and are indicative. As a general rule, delivery times to confirmed orders will have a delivery service of 15 to 20 business days. For orders greater than fifty units, consult OGO for delivery times. The delivery times contained in the product sheet and in the order confirmation are indicative and are subject to the availability of the product and other circumstances linked to its manufacturing and/or logistical issues.

Shipping conditions

The Client is responsible for verifying the number of packages received, their condition and signing their agreement or not with the delivery, having examined the merchandise it’s necessary to check the item and if it is damaged, don’t receive it or sign the delivery note; it is not valid to leave notes or indicate pending review. For the purposes of these Conditions, it will be understood that the delivery has occurred at the moment in which the Client or a third party indicated by him acquires material possession of the products, which will be accredited by signing the receipt of the order in the form agreed.

In the case of damage or non-visible defects, the claim period is 7 days from delivery. The Client must present a descriptive writing and, where appropriate, photographs of any damage or incident that they perceive. The claim can be made through by sending the documentation via email to the address pedidos@ogofurniture.com. In all cases, claims must include the information described for study. After this period, the product will be considered to have arrived in perfect condition.

8.Product Availability

All orders are subject to product availability. If difficulties arise regarding the supply of products or if there are no items left in stock, they will be informed quickly to indicate that they cannot proceed with the purchase. In this case, you can contact us using the contact information provided in these General Conditions.

9. Errors during the purchasing process

In the event that you detect that an error has occurred when entering your personal data, you may communicate this circumstance to OGO Furniture through (i) the contact form that you will find on the website; (ii) by sending an email to the address pedidos@ogofurniture.com; (iii) or by calling (+34) 961 241 764 as soon as possible.

10. Transfer of risk and ownership

The risk on the products will be borne by the Client from the moment they are delivered to the latter or to a third party indicated by him in accordance with the provisions of clause 7 above.

On the other hand, the Client will acquire ownership of the products when we receive full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery, if this takes place later. OGO Furniture expressly reserves ownership of the products until full payment is made.

12. Price

The prices on the website include VAT.

The OGO Furniture rate is subject to change, with the current prices being those shown at all times. Rate changes will not affect already confirmed orders.

13. Payments

Payments by bank card are made through a virtual POS system provided by the banking entity SANTANDER, S.A and are completely secure thanks to the security measures implemented in accordance with the PCI-DSS regulations as well as the regulations of the brands themselves. of the cards. This allows the buyer to make their purchases with complete security.

14. Invoice

OGO Furniture will issue an electronic invoice that will be sent by email to the Customer when the Customer requests it. The invoice number or the order number will be, without distinction, the reference that the Client must use in the event of incidents with the products or withdrawal from the contract.

15. Returns and exchanges

Right of withdrawal

The Client has the right to withdraw from this contract within a period of 30 calendar days without the need for justification.

The withdrawal period will expire 30 calendar days from the day on which the Client or a third party indicated by him, other than the carrier, acquired material possession of the goods or in the event that the goods that make up his order are delivered separately, to 30 calendar days from the day on which the Client or a third party indicated by him, other than the carrier, acquired material possession of the last of those goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement by email pedidos@ogofurniture.com

The Client must return the purchased products to us without any undue delay and, in any case, no later than 14 calendar days from the date on which they communicate their decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired.

16. Legal Warranty

The User has a three-year warranty period from the delivery of the product. This warranty does not include deficiencies caused by negligence, blows, use, or improper manipulations by the User. Unless proven otherwise, it will be presumed that any lack of conformity that manifests in the six months after delivery of the product already existed when the item was delivered.

To exercise this warranty, the User must deliver the damaged item(s) to our warehouse so we can assess the cause of the damage. After this assessment, if the damage is due to negligence, impact, misuse, or improper handling by the User, the User will be able to send his/her delivery agency of choice to collect the product and return it to the User’s home, with no right to replacement or refund.

If the damage is due to manufacturing defects, materials, or other manufacturing imperfections, OGO Furniture will reimburse the cost of the shipping contracted to exercise this warranty, and the User may choose between (1) shipping a new product or (2) a full refund of the item’s cost.

17. Limitation of liability

The liability of OGO Furniture will be limited to the obligations set forth herein and for a maximum amount equivalent to that invoiced to the customer for the defective product. OGO Furniture will not be responsible for any loss or damage, direct or indirect, suffered by the customer or a third party originating from our products, unless otherwise provided by law.

The User acknowledges that the use of the website and its contents and services is carried out under his or her exclusive responsibility.

18. Intellectual and industrial property

OGO Furniture is an International registered trademark. All designs, models, images and/or information contained in the catalogues, website or other dissemination instruments used by OGO Furniture are the property of OGO Furniture and are part of its intellectual and industrial property rights.

OGO Furniture reserves the intellectual and industrial property of the products developed on the occasion of a project or special requests.

The Client may not register or use products, symbols, images, web pages with the OGO Furniture domain or any of the elements listed above, or others that are the same or similar to those of OGO Furniture or that have to do with it, it being understood in this last case that will be done on behalf of OGO Furniture.

Unauthorized use by the Client of the intellectual and industrial property of OGO Furniture will give rise to the appropriate liabilities.

19. Force majeure

OGO Furniture will not be responsible for any non-compliance or delay in non-compliance with any of the obligations assumed when this is due to events outside our control or due to Force Majeure.

20. Resignation

The lack of a requirement by OGO Furniture for the Client to comply with any of the obligations assumed by the Client under a contract or these Conditions, or the lack of exercise on our part of the rights or actions that may correspond to us. by virtue of said contract or the Conditions, it will not imply any waiver or limitation in relation to said rights or actions nor will it exonerate the Client from complying with such obligations.

No waiver by OGO Furniture of a specific right or action will constitute a waiver of other rights or actions arising from a contract or the Conditions. Likewise, no waiver made by us of any of these Conditions or of the rights or actions derived from a contract will take effect unless it is expressly stated that it is a waiver and is formalized and communicated to the Client in writing.

21. Partial nullity

If any of its clauses or provisions become illegal or not appropriate, it will be deemed not to have been put in place, without this invalidating or affecting in any way the remaining clauses and without prejudice to the will of the parties to correct the clauses that are prohibited or legally not enforceable.

22. Complete agreement

These Conditions and other documents to which express reference is made in them constitute the complete and exclusive expression of the existing agreement between the Client and OGO Furniture in relation to the object of the same and replaces any previous contract and agreements, if any. , in such form and manner that this document becomes the sole and current manifestation of their reciprocal wishes, without prejudice to the supplementary application of the general rules of the Spanish legal system for cases not expressly contemplated in these Conditions.

23. Modification of conditions

OGO Furniture reserves the right to modify these Conditions, the modifications introduced are not retroactive, so the User is recommended to review them every time they use the website.

24. Applicable legislation and jurisdiction

The use of this website and the contracts for the purchase of products through said website will be governed by Spanish legislation.

Any controversy that arises or is related to the use of the website or said contracts will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals in accordance with the regulations applicable in each case.

Latest version: July 2025